Claims continued to be made, and on April 14, 2020, California's Insurance Commissioner Ricardo Lara issued an official Notice and press release reminding insurance companies they still have the obligation to conduct a full, fair, prompt and thorough investigation of all the bases of a claim before making a coverage decision.
Anyone with commercial or residential property insurance has a powerful ally after suffering an insured loss such as fire, flood, water/wind damage, business interruption, earthquake, or burglary/theft -- the public insurance adjuster. This little known professional who works as an advocate of the insured, not the insurance company, can usually help insureds recover much higher insurance settlements than insureds would otherwise recover on their own.